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Amazon voucher

DaveSell85
First Timer
Private Message
Message 3 of 3

Has anyone had any issues regarding their Amazon voucher. I have had to jump through hoops to get mine. It has been going on for weeks and has now gone quiet again. Still not received it. Is there anywhere I can report this issue? Trading standards maybe? I feel I have been Mis-sold a product as the voucher was part of my renewal deal, however gift cloud have no information on me from talk talk so cannot give me a voucher. Talk talk have told me on numerous occasions that they have and I should contact gift cloud myself. When doing so I get told the same thing. They have no account for me from talk talk. Banging my head against a brick wall.

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi @DaveSell85

 

I can help with this I first need to confirm some security questions

I have sent you a PM on the community

 

Regards

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Moving this to the billing section for you, @DaveSell85, as you won't get a response in the "entertainment" section. 

 

Please complete your community forum profile details for TT staff to identify your account. They'll reply during the day. 

 

Go via your avatar/name; settings; drop down menu; Personal Information. SAVE CHANGES. 

Gliwmaeden2, a fellow customer.
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