Bill charges

[cmnunes86]

Hi,

Could you please send me my last bill with TalkTalk?

I have received an email but need the breakdown showing address. Unfortunately, MyAccount is no longer working since I've moved provider.

Kr

[Arne-TalkTalk]

There was no termination fee you where refunded the amount of the over charge on the last bill 

[cmnunes86]

Removing removing ad blockers and allowing pop ups helped somewhat but the site is still claiming there is a technical problem.

The reality is that I moved away to a new provider and an early termination fee was estimated at £5.03 for three days of internet outside my initial contract period.  However, Talktalk charged me £34.58 for December and only returned £25.62 in effect a termination fee of £8.96 for the three days I needed internet before the new supply started.  Dividing £34.58 by 31 days, the 3-day fee should have been £3.35. 

Do you have more info on early termination fees?

[Arne-TalkTalk]

HI cmnunes86

Your My Account is still active, so you should be able to log in as usual. 

[Gliwmaeden2]

There's a charge of £2.75 if you need a paper bill, @cmnunes86 :

https://community.talktalk.co.uk/t5/Articles/About-your-bill/ta-p/2204719

[Gliwmaeden2]

My Account should still be working for long after you have left, @cmnunes86, as you are supposed to be able to access recent past bills as well as the final one.

If you are having trouble signing into My Account, try removing ad blockers, allow pop ups and / or try another browser. 

If you have already removed your Direct Debit details, you'll need to use another method of payment. 

All methods are described here:

https://community.talktalk.co.uk/waystopay

Details for sending a cheque: