We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Your Account

Get tailored support with your TalkTalk account and bills.

Bill increase

Tony35
First Timer
Private Message TalkTalk

on ‎27-02-2024 03:42 PM

Message 3 of 3

Why, when the letter about my increased charge says that the increase will be 3.7%, is the figure quoted as £2.76 per month when 3.7% of what I'm paying works out at £1.335 per month?

Labels:
0 Likes
2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎28-02-2024 09:33 AM

Message 1 of 3

Hi Tony35

 

To confirm CPI is set at 4% + 3.7% total 7.7%

 

Regards

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

0 Likes

fr8ys
Community Star
Private Message TalkTalk

on ‎27-02-2024 03:57 PM

Message 2 of 3

It's not 3.7%. the increase is inflation PLUS 3.7%.

 

The increase is 7.7% I think.

 

Also it's not going to work out exactly due to the way VAT is applied.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
0 Likes
© TalkTalk 2024