Was this for last month, @Bee_001 ?
There was a glitch taking payments on 17th May which was Talktalk's responsibility. Customers in that case should not be charged the £12.50, but were also encouraged to make a one off card payment after TT failed to process billing DD.
We are just past 17th June. Hopefully not recurring.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
