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Message 5 of 5

Hi all.

So from May and now June my Dads direct debit payments were not taken. When Mays was sorted there was no additional charge but when Junes came around he was charged £12.50 for a late payment as again the direct debit was not taken out. Upon some research it seems this happened to a few people and was a glitch with TalkTalk.

Could that £12.50 please be refunded if possible. Thanks.

4 REPLIES 4

Staff

Message 1 of 5

Let us know how it goes

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Message 2 of 5

I've phoned TalkTalk and i'm now awaiting a whatsapp chat with an expert, i'd rather talk to a human being but we'll see how it goes.

Message 3 of 5

No not yet. I'll help him with that today. Cheers

Staff

Message 4 of 5

Has the account holder called us?

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