Can't view bill

[Colette291]

I can't view my bill online or on my phone, it just gives me loading page. I have emailed Talk Talk 12th sept with no reply. I can't find the online chat on website. Can anyone help before I call. Thanks.

[Arne-TalkTalk]

Thank you ,  I need to confirm that you have pop-up/ ad blockers disabled for our site, cleared cache and cookies,  before I log it. 

Sorry for any inconvenience  

[Colette291]

I think I’ve added the acct number, thanks 

[Arne-TalkTalk]

Can you add the account number to your community profile. 

[Colette291]

Is it possible I can get hard copies of bills posted as I don't seem to be able to view them online? The bill is for my Mum's phone line and she/we wants to review her bills since the price has increased. 

[Colette291]

Hello Arne, Thanks for your message. I have tried on Chrome and Microsoft Edge browsers on both my laptop and phone and still just says 'loading' 

[Arne-TalkTalk]

HI Colette291

Can you try an different device or browser?