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Cancelatton fees

Alahousat
Newbie
Private Message TalkTalk
Message 3 of 3

Hi all,

Is there a phone number to call customer service?

How to cancel your existing package?

what would be the Charges?

 

Best

A

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Alahousat

 

It looks like you only have a few months left on your minimum term, your current cancellation fee is £28.17. 

 

Call the loyalty team on 03451720088

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

This page shows you termination fees, though an agent will give you the precise figure when you call, @Alahousat:

 

https://community.talktalk.co.uk/t5/Articles/Cancel-your-TalkTalk-service/ta-p/2204737

 

Use the 03451 720088 number and ask to speak to "Retentions" / Loyalty Team, as they deal with cancellations.

 

You are best phoning, as, if you use Chat, they have to call you back too, and sometimes the call is missed etc. They are open 9am till 7pm on weekdays and till 6pm on Saturdays. 

Gliwmaeden2, a fellow customer.
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