Your account doesn't cancel until the 20th so we are still providing a service until that date, therefore billing continues. After the cancellation completes you will receive at least 2 more bills the next one will show a credit for any overpayments on this bill, then a final zero balance bill.
The online account remains active for upto 12 months, incase you need to check an old bill.
Hi @Pierreandre39 does the bill ask for money or offer a refund. Either way it is probably a final final bill.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
