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Echo dot hasn't arrived yet

fiftybor
First Timer
Private Message
Message 7 of 7

I was connected 15/02/2023 and was an echo dot in my contract somehow. 

I received a Ł75 Giftcloud yesterday but I haven't received Echo dot voucher. Or was it meant this giftcard as Echo Dot? I am confused.

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6 REPLIES 6

Message 1 of 7

Can you PM me the full confirmation email, including the header date/ time etc, as we were not offering any amazon products since last year

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Message 2 of 7

I mean: I payed extra Ł5/month for not having fee rise and getting this Echo Dot

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Message 3 of 7

Yes:

 

"

Amazon Gifting

  

Once your new connection is up and running, we'll e-mail you a unique voucher code within 37 days to claim your Amazon Echo dot 4th Gen & Amazon Smart Plug.

"

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Message 4 of 7

Hi fiftybor

 

Have you got a confirmation email?   

 

The echo dot promotion was ended last year.

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Message 5 of 7

Thanks, I did.

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 6 of 7

Add your Talktalk landline number or account number in the profile area for staff to identify your account, @fiftybor.

 

Don't post the information in the thread but go via your avatar/name; settings; Personal Information. SAVE CHANGES. 

 

Staff reply during the day, Monday to Friday. 

Gliwmaeden2, a fellow customer.
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