End of Contract

[rickey]

Hi

Can a TalkTalk employee let me know if I am out of contract, I believe I am but I want to have some confirmation. Thanks

[Gliwmaeden2]

Please return to the message board and click on start a topic to begin your own thread, @Ryanmcclure1.

Staff will be able to check the status of your service but you will be billed for 30 days' notice - if you moved to another ISP you sometimes still must tell Talktalk. 

Anyway, start your own thread and staff will look into it for you during the week. 

[Ryanmcclure1]

I am out of contract yet being charged a bill when I have already cancelled?

[Arne-TalkTalk]

No problem.

[rickey]

Thank you for your prompt reply.

[Arne-TalkTalk · Accepted solution]

Hi @rickey

I can confirm that your contract ended 22/05/2023. 

If you want to renew all the loyalty team on 03451720088

Regards

[ferguson]

No worries, the support team will pick this up as soon as they can. How this will save any "hassle" going forwards I am unsure.  😉

[ferguson]

No worries, the support team will pick this up as soon as they can. How this will save any "hassle" going forwards I am unsure.  😉

[rickey]

As I said I just want to double check (with a TalkTalk human, rather then a webpage) that I am definitely out of contract. 

I'm sure that I am however before leaving for greener pastures I like to check, it saves me hassle and after reading a number of posts over the years TalkTalk does give a number of users hassle.  

[ferguson]

OK, not sure what more they can add? If you were on a fixed price contract then that won't go up until April. 

[rickey]

Yes, I can see the end of contract there however its says I have been out of contract since last May and at that time there was no increase in payments (which is a plus point). I just want to double check that I definitely am out of contract.

[ferguson]

You should be able to check this from My Account.