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Ending my contract

Benson16
First Timer
Private Message TalkTalk
Message 3 of 3

 I would like to end my contract. When I was with Shell it was only £23.00 a month. Now they want £60.00, this is TalkTalk.  It says that my account came to an end on 6/3/24. Can I cancel with TalkTalk

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Benson16

 

As this is your first bill with us, the bill includes pro rata charges since you switched to us, and as you are out of contract you are charge full price. 

 

Call the loyalty team on 03451720088 The will be able to see what options are available

 

Sorry for any inconvenience caused 

 

 

 

 

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ferguson
Community Star
Private Message TalkTalk
Message 2 of 3

You need to contact TalkTalk customer services directly if you wish to cancel, it can't be done here on the community. 

 

https://community.talktalk.co.uk/t5/Articles/Cancel-your-TalkTalk-service/ta-p/2204737

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