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Engineer billing

Bluelight
First Timer
Message 2 of 2

I have been charged for an engineer to come and sort my problems with my broadband, it was then esculated to open reach, and was told its all sorted now, the problem was outside my home so I won't be charged, and now I have been billed, I would like this removed please or a valid reason why has I have been waiting for talktalk to call me back for a week

 

Andrew broughton, networking
1 REPLY 1

Arne-TalkTalk
Support Team
Message 1 of 2

Hi @Bluelight

 

I can help I first need to confirm some security questions. 

 

I have sent you a PM on the community. 

 

Regards
 

 

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