@Emmam27, when did you make the changes?
If your current bill was already in the process of being made up, so around 4 days before you normally receive it, it couldn't be applied to the current billing cycle in time.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
