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trying2 · ‎13-03-2023

Hi.. City fibre has been laid in my street... Does Talktalk Fibre 150 relate to this, or is Fibre 150 supplied via the same copper cable as my existing fibre 35 ? which on a good day gives me 20Mbps
What I'm asking is Fibre 150 going to give me better performance than fibre 35?
Couldn't get the Bot chat to understand this question .
Contract ends 4th April. Hope this is the right place to ask this .. the site is very slow and changed a bit since last visit..

JH

Arne-TalkTalk · ‎20-03-2023

Ok, hopefully it wont be too long till it becomes available.

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trying2 · ‎13-03-2023

Ahh thanks. ... for that Gliwmaeden2.

JH

Gliwmaeden2 · ‎13-03-2023

FTTP = fibre to the premises, so Full Fibre all the way rather than FTTC which was only Fibre to the cabinet, and copper from there to your house, @trying2.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

trying2 · ‎13-03-2023

Thanks. Arne... I looked at city fibre site and it says it's not available to my address yet ? Sorry I don't know what FFTP means 🙈..

thanks. JH

JH

Arne-TalkTalk · ‎13-03-2023

Hi trying2

Yes, It will be via FFTP through city fibre so it will give you a much better performance.

Call the loyalty team on 03451720088 The will be able to see what options are available

Regards.

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