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Fibre150 package start date

MikeS86
Conversation Starter
Private Message TalkTalk
Message 3 of 3

Hi, I have now got the Fibre 150 connected yesterday, but my package still shows  Fibre65 on my online account .  Do you know when the new package and new monthly payments start ?

MikeS86

MikeS86
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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi MikeS86

 

The order is still showing as in progress, this should update shortly then My Account will update shortly after that. 

 

Regards

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Your next bill will reflect any changes, @MikeS86.

 

Moving this to the billing section for you. 

 

If you need to contact Talktalk directly use phone / Chat:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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