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on 22-08-2024 09:59 AM
Hi, I have now got the Fibre 150 connected yesterday, but my package still shows Fibre65 on my online account . Do you know when the new package and new monthly payments start ?
MikeS86
on 23-08-2024 11:27 AM
Hi MikeS86
The order is still showing as in progress, this should update shortly then My Account will update shortly after that.
Regards
on 22-08-2024 10:03 AM
Your next bill will reflect any changes, @MikeS86.
Moving this to the billing section for you.
If you need to contact Talktalk directly use phone / Chat:
https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529