Get tailored support with your TalkTalk account and bills.
on 16-12-2024 09:35 AM
I migrated away to Sky on 28th November, I expected my final bill would follow shortly but it hasn't done. My account also doesn't seem to show that my service has ended. A bill was apparently generated on 7th December but I can't access it, and my account when I log in shows that my usual amount is outstanding and needs to be paid. I've also not received any email asking me to send back equipment. When should I expect to receive my actual final bill?
on 23-12-2024 02:14 PM
I will chase this up
on 20-12-2024 12:18 PM
I still haven't received any further information from the provisioning team, and I still have the regular monthly amount showing as outstanding when I log in. How long will it be before I hear from them?
on 16-12-2024 02:37 PM
Hi underneonlights
The transfer order is still showing as open, I have asked the provisioning team to look into this the progress the cancellation.
Sorry for any inconvenience caused