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Message 3 of 3

Could anyone kindly point me in the direction of how to get support? I've been forced into talk talk as an ex shell customer and month 1 they are already making a hash of it and I can't even get any support. I don't really want to go straight to ofcom but they are completely useless.

2 REPLIES 2

Staff

Message 1 of 3

What is the problem you are having?

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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Message 2 of 3

Chat / phone support detailed here, @Neil27:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Opening hours are listed near the end.

Ask for the Shell Migration team.

There's also a complaints procedure which you can find explained in a link at the foot of any Talktalk page.

Gliwmaeden2, a fellow customer.