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Fraud

Mandaryn25
First Timer
Private Message TalkTalk

‎19-12-2023 05:48 PM - edited ‎19-12-2023 05:49 PM

Message 3 of 3

Hello second attempt at fraud the second time I received an email from talk talk requesting the return of the equipment the first time I called and explained everything I provided a code confirming the sending of the equipment which confirms that the equipment has been delivered to you Please stop persecuting me I am enclosing the tracking number again  XE961914956GB The equipment was assigned to me

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎27-12-2023 12:09 PM

Message 1 of 3

Hi Mandaryn25

 

If you add your account number to your community profile, I will add the tracking number to you account and you wont get charged. 

 

Thank you 

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎19-12-2023 06:02 PM

Message 2 of 3

They are efficient at sending out these emails and very poor at actually processing the returns, @Mandaryn25.

 

Ensure your community forum profile details are complete for staff to identify your account. 

 

Go via your avatar/name; settings; from the drop down menu: Personal Information. 

 

SAVE CHANGES. 

 

Staff reply during the day, Monday to Friday. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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