Free amazon echo dot with full fibre

[SmurfMK2]

I was told I would be able to claim a free amazon echo dot when I signed up to full fibre with a eero router, but it seems impossible to claim it, has anyone else having a problem, and how do I get one.

[Gliwmaeden2]

"Me too" doesn't help the original poster in any way, @ticknermp.

Thanks for starting your own thread meanwhile. 

I'll re-escalate this one for the OP, and close the thread to new comments from customers until staff have a chance to reach it again. 

They are on the forum daytime, Monday to Friday. 

[ticknermp]

What's your point?

I was replying to say I was having the same issue. 

Never said "help me too" in this thread. 🤦🏻‍♂️

[Gliwmaeden2]

No, @ticknermp, the solution is to be found if you start your own topic.

Staff only respond to the original poster.

This is also indicated earlier in this thread.

[ticknermp]

OMG!

This is exactly the issue I'm having!

TalkTalk say speak to Amazon as they fulfil, but Amazon say we can't fulfil until you order something!

I just cannot get the idiots at TalkTalk to realise their processes are not working!

Only solution is to open a claim in the small claims court.

[Arne-TalkTalk]

@SmurfMK2 I have escalated this for you.

[Gliwmaeden2]

Good to see that you have started your own other thread, @StuartH1.

Please just follow up on there - staff haven't had a chance to reach @SmurfMK2's post yet, and they only reply to the original poster.

[StuartH1]

Yes - Same.

I opened a complaint and was sent a link to Amazon as I was told "As Amazon despatch all the devices, you'll need to contact Amazon directly " 

When I contacted Amazon, they wouldn't help me without a voucher code. I went back to customer services, rasied the same issue and was sent another link to Amazon, as before. 

Still unresolved.

[Gliwmaeden2]

I'll move this topic to billing, @SmurfMK2.

Staff will respond during the week, Monday to Friday.