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John761
First Timer
Private Message

on ‎07-04-2023 07:23 AM

Message 3 of 3

Hi I renewed my contract a while ago and was supposed to get a link for a new echo dot. I still haven’t received it and it has been more than the 37 days I had to wait. Can someone point me in the right direction on how I claim it please?

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎19-04-2023 10:03 AM

Message 1 of 3

Hi John761

 

I can help with this I first need to confirm some security questions

I have sent you a PM on the community

 

Regards

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎13-04-2023 11:12 PM

Message 2 of 3

Complete your community forum profile details, @John761.

 

Staff need you to add your Talktalk landline number  / account number by going via your avatar/name; settings; Personal Information. SAVE CHANGES. 

 

 

 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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