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John761
First Timer
Private Message
Message 3 of 3

Hi I renewed my contract a while ago and was supposed to get a link for a new echo dot. I still haven’t received it and it has been more than the 37 days I had to wait. Can someone point me in the right direction on how I claim it please?

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi John761

 

I can help with this I first need to confirm some security questions

I have sent you a PM on the community

 

Regards

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Complete your community forum profile details, @John761.

 

Staff need you to add your Talktalk landline number  / account number by going via your avatar/name; settings; Personal Information. SAVE CHANGES. 

 

 

 

Gliwmaeden2, a fellow customer.
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