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TTCommunityUser88 · ‎13-02-2023

Hi, I signed up for TalkTalk as a new customer back in December during an offer advertises on the TalkTalk website for a free voucher. To date I haven't received any communication about this (I have checked my emails, including junk).

Is anyone available to assist with looking into this further?

Thanks in advance

Arne-TalkTalk · ‎03-03-2023

Hi TTCommunityUser88

Sorry for the delay.

Can you confirm the amount that the voucher was for.

Thank you.

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TTCommunityUser88 · ‎20-02-2023

Hi, Is anyone able to get back to me on this query?

Thanks

TTCommunityUser88 · ‎14-02-2023

Hi, yes I received the response with the order number.

Gliwmaeden2 · ‎13-02-2023

@TTCommunityUser88, did you get Arne's Private Message back in December?

https://community.talktalk.co.uk/t5/Billing/Topcashback-Raising-Claim-Order-Number/td-p/2938154

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

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