GiftCloud Voucher
on 22-01-2024 03:53 PM
Message 15 of 15
Hi, Im chasing my giftcloud voucher. I signed up in September but havent received anything yet
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14 REPLIES 14
on 12-03-2024 11:52 AM
Message 1 of 15
I'll re-escalate this, @MrBlue52, as it seems to have fallen out of the workflow.
Gliwmaeden2, a fellow customer.
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on 12-03-2024 10:23 AM
Message 2 of 15
I've earned a staying active badge so thats good isnt it? Where can i spend that?
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on 12-03-2024 10:23 AM
Message 3 of 15
Hi, any chance of an update?
Will this ever be sent to me?
Am I talking to myself again?
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on 22-02-2024 08:30 AM
Message 4 of 15
@MrBlue52You have to really kick up a fuss, otherwise very little is done. As I said it took me nearly 6 months to finally get a result albeit not the voucher I was promised. They finally gave me a £100 voucher and £5 off my bill, but I had to badger them constantly. I suggest you do the same.
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on 21-02-2024 04:23 PM
Message 5 of 15
HI, I've still not received anything.
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03-02-2024 05:59 PM - edited 03-02-2024 06:00 PM
Message 6 of 15
Yes it has been sorted now but not in the way you suggest. I still didn't get the £105 voucher promised and it took nearly 6 months for TalkTalk to get it's collective finger out and finally provide me with a £100 voucher with Amazon and a fiver off my next bill. Certainly not what was offered and accepted at the start.
If this is a problem with Gift Cloud then surely TalkTalk should be pulling it's contract with them and going elsewhere, not leaving up to customers to go chasing around trying to get what was promised as a sweetener to join. Poor, very poor!
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on 24-01-2024 03:04 PM
Message 7 of 15
@MrBlue52, the other customer's issue has already been resolved.
Gliwmaeden2, a fellow customer.
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on 24-01-2024 01:38 PM
Message 8 of 15
Oh dear, that's not very reassuring. i hope you get your issue resolved.
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on 23-01-2024 05:56 PM
Message 9 of 15
@MrBlue52 I have had the same experience and if you read this thread you will see what has happened to me. And believe me when I say, you're not alone. You just have trawl through the numerous threads to see that many others are having the same problem.
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on 23-01-2024 09:46 AM
Message 10 of 15
👍
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on 23-01-2024 09:33 AM
Message 11 of 15
Hi MrBlue52
I will pass your details to the team responsible for the vouchers.
Regards
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on 23-01-2024 09:18 AM
Message 12 of 15
It was for £100
I can forward the original mail if you need it
thanks
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on 23-01-2024 09:08 AM
Message 13 of 15
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on 22-01-2024 04:02 PM
Message 14 of 15
Moving this to billing, @MrBlue52.
Gliwmaeden2, a fellow customer.
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