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BenM01 · ‎20-08-2024

I have been signed up to Fibre 500 since June of this year. My broadband deal included a £75 gift card, but I have not yet received it (see screenshot attached of rewards.giftcard.com page). Any help would be appreciated. Thanks

Arne-TalkTalk · ‎26-09-2024

I will chase this up for you again

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Gliwmaeden2 · ‎25-09-2024

Re-escalating for you, @BenM01.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

BenM01 · ‎25-09-2024

Hi Arne

Thank you for escalating - I have not heard anything further. Perhaps you can assist once again?

Many thanks

Ben

Arne-TalkTalk · ‎21-08-2024

Hi BenM01

I will escalate this for you.

Regards

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BenM01 · ‎20-08-2024

I'm afraid I don't recall. It's been 70 days - perhaps I should just wait another few weeks and come back if needed?

Gliwmaeden2 · ‎20-08-2024

Some gift cards require 90 days, @BenM01.

What was yours?

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

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Giftcard not received