Get tailored support with your TalkTalk account and bills.
on 20-02-2023 04:35 PM
People have let me know my home phone number has been used by people demanding money - it has been spoofed. What can I do? Will I have to pay for those calls?
on 21-02-2023 12:18 PM
Hi @Christine12
Thanks for your post
I can look into this but first, can you please update your community profile to include:
Name
Telephone number or account number.
Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
Regard
on 20-02-2023 05:05 PM
Add your Talktalk landline number to your community forum profile details for TT staff to identify your account, @Christine12.
Go via your avatar/name; settings; Personal Information. SAVE CHANGES.
I'll move this to the billing section for staff to check what is going on.
However if the number is spoofed, it's not the same as the call being made using your landline.
Check back later in the week for a response from staff.