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I want to cancel TV add-on but can't get thru on phone.

jefftalk
Sightseer
Private Message TalkTalk

yesterday

Message 2 of 2

Hi

 

I've given up on my Youview box now Netflix will not be available & the box is now disconnected.

I wish to cancel the £5 p.m. charge for MyTV but this seems only possible by phoning.

I never get thru on the phone! 

There must be a simple way surely?

Meanwhile TalkTalk can keep taking £5 p.m. by not answering the phone??!!

Is there an address to write to or an email address?

 

thanks

Jeff

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1 REPLY 1

fr8ys
Community Star
Private Message TalkTalk

yesterday

Message 1 of 2

Phoning is the only way.

If you were trying today, the line is only for vulnerable customers on Sunday.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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