Internet

[Chloe34]

Hi I paid my bill at 6.30 this morning, still have no Internet. And on my account it says the bill is still due.. 

[Arne-TalkTalk]

Hi Chloe34

Did you get a receipt for the payment as the balance is still outstanding as of 11.52am today. 

[Gliwmaeden2]

You need to give it 24 hours to update, @Chloe34.

Staff are on here Monday-Friday during the day. 

If you need help over the weekend, call 03451 720088 between 9am and 6pm on Saturday. 

Also: try switching off the router for a full 30 minutes, as described here:

https://community.talktalk.co.uk/t5/Articles/Restriction-to-your-services/ta-p/2347709