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Internet

Chloe34
First Timer
Private Message TalkTalk

on ‎09-02-2024 10:27 AM

Message 3 of 3

Hi I paid my bill at 6.30 this morning, still have no Internet. And on my account it says the bill is still due.. 

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎09-02-2024 11:57 AM

Message 1 of 3

Hi Chloe34

 

Did you get a receipt for the payment as the balance is still outstanding as of 11.52am today. 

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Gliwmaeden2
Community Star
Private Message TalkTalk

‎09-02-2024 11:07 AM - edited ‎09-02-2024 11:10 AM

Message 2 of 3

You need to give it 24 hours to update, @Chloe34.

 

Staff are on here Monday-Friday during the day. 

 

If you need help over the weekend, call 03451 720088 between 9am and 6pm on Saturday. 

 

Also: try switching off the router for a full 30 minutes, as described here:

 

https://community.talktalk.co.uk/t5/Articles/Restriction-to-your-services/ta-p/2347709

Gliwmaeden2, a fellow customer.
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