Live chat not working
15-09-2023 10:09 AM - edited 15-09-2023 11:41 AM
Message 4 of 4
I have noticed a 50p charge on my phone to the speaking clock. I don't have a handset! I keep trying to click on chat but it's not working. Please help.
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3 REPLIES 3
on 19-09-2023 08:39 AM
Message 1 of 4
Hi Lea68
Your account number is now showing, A credit has been added to your account for the call.
Regards
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on 18-09-2023 03:34 PM
Message 2 of 4
Hi, I've tried to do that but then I couldn't add further to my profile as there was nowhere to click 'next' or 'continue'
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on 15-09-2023 01:43 PM
Message 3 of 4
Hi @Lea68
Thanks for your post
I can look into this but first, can you please update your community profile to include:
Name
Telephone number or account number.
Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
Regards
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