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Missing voucher.

iangus
First Timer
Private Message TalkTalk
Message 3 of 3

I have had a new contract for approx 3wks now. I was offered a £100 voucher to remain with TalkTalk although this has not been received as of yet. Could I ask when and how this voucher will arrive?

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi iangus

 

Rewards are sent upto 90 days after the go live date. 

 

Keep an eye on your spam folders for an email from giftcloud.

 

Regards

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

It will be several weeks, depending on exactly which offer, @iangus.

 

You need to be well past the cooling off period.

 

I'll move this to billing for you. 

Gliwmaeden2, a fellow customer.
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