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on 23-04-2023 09:23 AM
Good morning please can you tell me why my Monthly payments have changes since March 2023..my monty payments were always £22 per month..in March went up to £24.17 and my latest bill is stating £25.12..I have received no information that this will be happening and for what reason my contract isn't due to run out untill later this year
on 25-04-2023 02:33 PM
Hi Sharonkerr
Thanks for your post
There was a annual price increase in April as per the Terms and conditions
I can look into this but first, can you please update your community profile to include:
Name
Telephone number or account number.
Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
Regards
23-04-2023 09:28 AM - edited 23-04-2023 09:29 AM
There is a full breakdown in your bill showing details. Check cost of calls / expiring boosts discounts and the April price increase: CPI +3.7%.