Your Account

fr8ys · ‎26-04-2023

I have been locked out of My Account due to suspicious attempts (my fault).

The Magic Link sent to me to regain access also came up with the too many attempts suspicious behavior message and to contact the administrator.

Could you please reset my account so I can log in again? Thank you.

NB the message does not state how to contact the administrator. This would be a handy addition to the message for other users.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

fr8ys · ‎27-04-2023

@Arne-TalkTalk I've sent you a pm on a related topic.

Steve

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

fr8ys · ‎27-04-2023

I was sent a magic link which took me to a page that would not let me do anything due to suspicious activity.

I've just tried and I'm now able to access.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Arne-TalkTalk · ‎27-04-2023

Hi fr8ys

Account looks ok from this side, did you try to reset your password?

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My Account locked - please reinstate