My bill is incorrect
on 03-11-2024 08:26 AM
Message 3 of 3
Hello my bill is incorrect my services are being closed. You’ve billed me for one month only.
Labels:
- Labels:
-
cancelling
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
2 REPLIES 2
on 04-11-2024 09:57 AM
Message 1 of 3
Hi Kayp24
You service ends on the 8th and you bill is produced on the 1st, you will be owed a refund for the period after the 8th to the end of this month this will be available on the 1st Dec.
Sorry for any confusion.
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on 03-11-2024 10:15 AM
Message 2 of 3
Do you mean that you expected more early termination fees, @Kayp24?
If you are out of contract, however, you'll be billed for the 30 day notice period. There will be a further bill to sort out any refunds etc, and then one for £0.00, finally.
Have you received email confirmation of the cancellation?
How did you contact Talktalk to do this?
Gliwmaeden2, a fellow customer.
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
