My direct debits

[Lindasmart]

Why have I not been refunded for the over pay ents of direct debits?. I sent photos of my statements to you.

[Arne-TalkTalk]

Hi Lindasmart

Thanks for your post

I can look into this but first, can you please update your community profile to include:

Name

Telephone number or account number.

Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Regards

[Gliwmaeden2]

Please ensure that you have completed your community forum profile details for TT staff to identify your account. 

Don't post any personal information on the open forum pages. 

Go via your avatar/name; settings; personal information; SAVE CHANGES. 

This post has been moved to the billing section for you, @Lindasmart. Staff reply during the day, Monday to Friday.