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My direct debits

Lindasmart
First Timer
Private Message

on ‎15-03-2023 10:12 PM

Message 3 of 3

Why have I not been refunded for the over pay ents of direct debits?. I sent photos of my statements to you.

 

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Arne-TalkTalk
Support Team
Staff
Private Message

on ‎20-03-2023 01:41 PM

Message 1 of 3

Hi Lindasmart

 

Thanks for your post

I can look into this but first, can you please update your community profile to include:

 

Name

Telephone number or account number.


Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 


Regards

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Gliwmaeden2
Community Star
Private Message TalkTalk

‎15-03-2023 10:17 PM - edited ‎15-03-2023 10:19 PM

Message 2 of 3

Please ensure that you have completed your community forum profile details for TT staff to identify your account. 

 

Don't post any personal information on the open forum pages. 

 

Go via your avatar/name; settings; personal information; SAVE CHANGES. 

 

This post has been moved to the billing section for you, @Lindasmart. Staff reply during the day, Monday to Friday. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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