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Malding · ‎03-05-2023

I posted a new post yesterday "New Direct Debit not Processed" and it isn't appearing in the forums, I have found it under my subscriptions with the notice "Marked as Spam."

It's not spam, could this be looked at please.

Karl-TalkTalk · ‎03-05-2023

You're Welcome 🙂

Regards

Karl

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Malding · ‎03-05-2023

@Gliwmaeden2 @Karl-TalkTalk Thank you both for your replies and advice.

@Karl-TalkTalk That would be great, thank you very much.

Many Thanks

Gliwmaeden2 · ‎03-05-2023

@Malding, when this happens it's the algorithm making a poor "judgement", rather than a human being moving your post out of the way.

When staff reach it, they will be able to reinstate it to reply.

Gliwmaeden2, a fellow customer.

Karl-TalkTalk · ‎03-05-2023

Hi

I'll remove the post from quarantine and the team will pick this up.

Thanks

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Your Account

New post marked as spam