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Message 3 of 3

Hi,

Since September last year an order has got stuck in my account. It means I can't order anything until it's cleared. I chatted to someone about it on 2nd Jan and they said they will escalate it but nothing has happened. I still have the chat transcript if you need it.

Tom

Tom Lancaster

2 REPLIES 2

Staff

Message 1 of 3

I can confirm that the stuck order has now been removed.

Sorry it took so long.

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Staff

Message 2 of 3

Hi Tomlan8

I will log this as a fault to the network team to clear the order.

Will let you know when the reply.

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