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on 10-02-2024 10:24 AM
Hi, My Fibre 35 contract ends today and I renewed several times on the same contract at the lower cost £24 for 24 months but I can't see any where on the account if this has been done. Every time I log in to my account it's saying 'Recommended Offer' renew now. 😕
on 14-02-2024 02:15 PM
Hi Britinese
I can confirm that your contract was renewed for 24 months on the 11th Feb. at £24 a month
Regards
on 10-02-2024 09:43 PM
Thanks for your reply! 😊
10-02-2024 10:44 AM - edited 10-02-2024 10:47 AM
Phone 03451 720088 TODAY, @Britinese. Speak to the loyalty team / retentions/ "better value".
Lines close 6pm, then won't be open again before Monday, though Chat should be available both days.
Staff are not back on here before Monday.
https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529
Moving this to the billing section for you.