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Contract Renewal

Britinese
First Timer
Private Message TalkTalk
Message 4 of 4

Hi, My Fibre 35 contract ends today and I renewed several times on the same contract at the lower cost £24 for 24 months but I can't see any where on the account if this has been done. Every time I log in to my account it's saying 'Recommended Offer' renew now. 😕

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3 REPLIES 3

Message 1 of 4

Hi Britinese

 

I can confirm that your contract was renewed for 24 months on the 11th Feb. at £24 a month 

 

Regards

Britinese
First Timer
Private Message TalkTalk
Message 2 of 4

Thanks for your reply! 😊

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 4

Phone 03451 720088 TODAY, @Britinese. Speak to the loyalty team  / retentions/ "better value".

 

Lines close 6pm, then won't be open again before Monday, though Chat should be available both days.

 

Staff are not back on here before Monday. 

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

Moving this to the billing section for you. 

 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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