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Out of contract options

Dan_884
Team Player
Private Message TalkTalk

yesterday

Message 3 of 3

Hi,

Out of contract shortly on fibre 150, we've recently received a letter detailing the options and information around price rises

 

We can stay out of contract and pay the cpi % increase each year, or a new contract and the fixed £3.

 

I always thought the % increase was cpi + an additional %? The letter just mentions cpi though, so if anyone could clarify that would be great. Thanks

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2 REPLIES 2

Dan_884
Team Player
Private Message TalkTalk
In response to fr8ys

39 minutes ago

Message 1 of 3

Thanks, thought that might be the case. Quite misleading they "forgot" to mention it!

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fr8ys
Community Star
Private Message TalkTalk

yesterday

Message 2 of 3

It will be + the fixed % which was 3.7%>

 

You would be best to phone the Loyalty Team to see what deals are available as it could be cheaper to take out a new contract. The loyalty team hold the best deals available.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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