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Out of contract options

Dan_884
Team Player
Private Message TalkTalk

on ‎03-12-2024 06:34 PM

Message 4 of 4

Hi,

Out of contract shortly on fibre 150, we've recently received a letter detailing the options and information around price rises

 

We can stay out of contract and pay the cpi % increase each year, or a new contract and the fixed £3.

 

I always thought the % increase was cpi + an additional %? The letter just mentions cpi though, so if anyone could clarify that would be great. Thanks

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3 REPLIES 3

Arne-TalkTalk
Support Team
Staff
Private Message
In response to Dan_884

on ‎09-12-2024 11:04 AM

Message 1 of 4

HI Dan_884

 

You are on Fixed price plus so the annual increase is CPI only.

 

Regards

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Dan_884
Team Player
Private Message TalkTalk
In response to fr8ys

on ‎04-12-2024 08:32 AM

Message 2 of 4

Thanks, thought that might be the case. Quite misleading they "forgot" to mention it!

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fr8ys
Community Star
Private Message TalkTalk

on ‎03-12-2024 06:40 PM

Message 3 of 4

It will be + the fixed % which was 3.7%>

 

You would be best to phone the Loyalty Team to see what deals are available as it could be cheaper to take out a new contract. The loyalty team hold the best deals available.

 

Try phoning 0345 172 0088

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Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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