Paid my bill last week and haven't had any confirmation

[Gavin77]

Paid

I paid my bill last Thursday and it said there would be confirmation within 24 hours, it's been 4 days now and I still haven't received it.  Previously after paying it would show £0.00 under "My Bills".

[Arne-TalkTalk]

No problem, sorry for any confusion.

[Gavin77]

Thank you.

[Arne-TalkTalk]

Hi Gavin77

I can confirm that the payment has been successful.

 When you click on your bill tab.  you will see the updated account balance of £0.00. 

Regards

[Gavin77]

Yes, it was a manual payment.  It's the same way I've paid for the past 3 months.  The bank shows that the payment went through on Thursday but I haven't had any confirmation from TalkTalk.

[Gliwmaeden2]

Was this a manual payment, @Gavin77?

The recurring card payment system is still not functioning so for the foreseeable these have to be one-off individual payments. 

Helpful if you could clarify what method you used.