Payment Adjustment after changing Billing Date

[ferguson]

I recently changed my payment date in the knowledge that I would have to pay an adjusted amount next month. My latest bill was paid by DD as normal on 31 July. I have now received a "reminder" to pay an additional £2.56 straightaway or face an "admin fee" of £12.50. I checked My Account and the bill for August has already been produced. And this shows £2.56 will be taken by DD on 4 August. So can you clarify all this please? 

[Arne-TalkTalk]

Thanks for the feedback ill pass it on. 

[ferguson]

Just to confirm that the DD was taken today, so next month hopefully things should be back to normal. I could have really done without this email message though, which prompted my concerns originally:

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[Arne-TalkTalk]

Hi ferguson

The payment should be taken in the next 24 hours for £2.56,  you wont get charged any admin fees.