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Prepaid Mastercard

Billorwill
First Timer
Private Message TalkTalk
Message 6 of 6

I was promised a prepaid Mastercard when I didn’t leave talktalk - this hasn’t arrived. Is there an email to chase for this?

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5 REPLIES 5

Message 1 of 6

Hi Billorwill

 

Can you check your spam folders an email was sent today. 

 

Thank you 

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Arne-TalkTalk
Support Team
Staff
Private Message
Message 2 of 6

Hi Billorwill

 

I have found the retention notes, its for £130 so I have escalated this for you.

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Message 3 of 6

I believe it was 140 or 150

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Arne-TalkTalk
Support Team
Staff
Private Message
Message 4 of 6
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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 5 of 6

I'll move this to the billing section, @Billorwill.

 

Staff reply during the day, Monday to Friday. 

Gliwmaeden2, a fellow customer.
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