Prepaid Mastercard
on 16-04-2024 06:20 AM
Message 6 of 6
I was promised a prepaid Mastercard when I didn’t leave talktalk - this hasn’t arrived. Is there an email to chase for this?
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5 REPLIES 5
on 22-04-2024 11:33 AM
Message 1 of 6
Hi Billorwill
Can you check your spam folders an email was sent today.
Thank you
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on 17-04-2024 01:30 PM
Message 2 of 6
Hi Billorwill
I have found the retention notes, its for £130 so I have escalated this for you.
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on 17-04-2024 12:06 PM
Message 3 of 6
I believe it was 140 or 150
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on 17-04-2024 11:20 AM
Message 4 of 6
Hi Billorwill
How much was the card for?
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on 16-04-2024 09:50 AM
Message 5 of 6
I'll move this to the billing section, @Billorwill.
Staff reply during the day, Monday to Friday.
Gliwmaeden2, a fellow customer.
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