cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Your Account

Get tailored support with your TalkTalk account and bills.

Problem accessing account after migrating from Shell

RichZ
First Timer
Private Message TalkTalk
Message 3 of 3

Hi,

I have not been able to register for access to my account since being migrated from Shell to TalkTalk. I have tried last week speaking with customer services who have referred it to technical, but I've not heard anything yet. On looking on the community topics, I'm hoping this may be an easier route. From what I understand having been a TalkTalk customer previously, my old account needs to be deleted so I can register the new one?

0 Likes
2 REPLIES 2

RichZ
First Timer
Private Message TalkTalk
Message 1 of 3

Hi Arne,

Many thanks for doing that. Managed to register and all sorted now!

0 Likes

Arne-TalkTalk
Support Team
Staff
Private Message
Message 2 of 3

Hi RichZ 

 

Can you try to register your new account now, I've removed the old details 

 

Thank you 

0 Likes