As with others, I received an email at the beginning of July about TalkTalk being unable to talk recurring card payments and to go online and use an alternative payment method etc. My credit card is registered with TalkTalk but I didn't want to do DD so I thought I would follow the instructions to add a card for a one off payment when the bill is due. I However, I've just logged onto my account to do this and it says that my bill (due yesterday 23 July) has been paid and there is no balance outstanding. I even went into the 'Make a card payment' but the message said that there is no amount due for collection. I'm now totally confused. Can anyone tell me what is going on?
