Removing Unlimited UK calls boost

[peterk3]

Like several other people I've seen asking about it on the community I've been trying to remove the Unlimited UK calls boost from my package and can find no tick box to untick in my account 

As of 23rd September TalkTalk have started to charge for this in my latest bill received today as my free offer is coming to an end, so I want to remove it as the phone is rarely used these days and I can't justify the cost of the add-on.  Could somebody help sort this out for me?

Also, another question about contract renewal options.  I've seen it mentioned that an email will be sent towards the end of the contract outlining options for renewal.  When can I expect to receive that?  My contact also ends on 23rd September.

Thanks,

Peter

[Gliwmaeden2]

Simply phone up Talktalk or use Chat to deal with both removal of the boost and to negotiate your renewal, @peterk3.

You can check current offers for new and existing customers on Talktalk's own website and also check 3rd party comparisons. 

Phone support opens from Monday,  at 9am. 03451 720088.