The fastest way to get your services back up and running is by making a payment for your outstanding balance in My Account. Alternatively, you can make a payment on the automated payment line 0345 172 0040. Charges apply if you aren't calling from a TalkTalk landline.
For other ways to pay, take a look at payment methods and paying your bill. Once payment is received, your services will be back up and running within 24 hours (though usually within the hour). You may need to unplug your router and leave it off for 30 minutes before plugging it back in to start using your services again.
Note that if you didn't make the payment via your customer My Account or via the automated payment line then it will take longer for the payment to reach your account. Via the banking system a payment may take a few days to be credited to your account. Call the Billing team on 0345 172 0088 to check your account or use LiveChat.
LiveChat and TalkTalk contact information
When to contact TalkTalk? - select and scroll to see contact availability times
TIP - Pause tracker blocking in the browser, ad-blockers and similar blocking software to avoid conflict with the operation of chat messaging.
Landline calls to Customer Services on 0345 172 0088 are free from a TalkTalk home 'phone but otherwise are at a standard landline call rate.
