Retention voucher

[RoadkillGoat]

Hello.

I was promised a £130 voucher from the retentions department for continuing my talk talk contract.

I've received no correspondence about this even though I'm past the qualifying period mentioned in the phone call.

Any help would be appreciated.

Thanks

[Arne-TalkTalk]

I have re-raised this for you. 

[RoadkillGoat]

Much appreciated thank you very much

[Gliwmaeden2]

Thanks for chasing this up. I'll re-escalate it again, @RoadkillGoat, as it seems to have slipped off the radar. Quite some time since the batch was supposed to have been issued.

[RoadkillGoat]

Hello.

Any movement on this?

I wasn't told at the time by retentions it would be this much hassle, really putting me off believing this in future.

[Arne-TalkTalk]

Hi RoadkillGoat

Sorry for the delay, we are just waiting for the new batch to be given to us, as soon as we have them I will let you know. 

[Gliwmaeden2]

Re-escalating this for you, @RoadkillGoat.

[RoadkillGoat]

Hello I still have received no correspondence about this

[RoadkillGoat]

Thank you

[Arne-TalkTalk]

Hi RoadkillGoat

I have escalated this to the team responsible for the vouchers.

Regards