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on 10-12-2023 09:50 AM
Hi,
You kindly sent me a new router and I returned the old one.
Yesterday I got an email to say I will have to pay £50 if the old one is not returned.
The post office tracking number is.
XE963605325GB
on 13-12-2023 12:36 PM
Hi @essexbloke
I have added the tracking number to your account, You wont be charged.
Sorry for any inconvenience.
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on 10-12-2023 04:50 PM
Hi @essexbloke good decision holding on to the receipt. Your post has been escalated and the threat should be lifted tomorrow.
