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01-08-2023 03:27 PM - edited 02-08-2023 09:26 AM
Every time I try to access MyAccount from any device on my broadband, it fails. If I try to go to:-
https://auth.talktalk.co.uk/login
I get the connection reset error:-
I have tried the following:-
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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Answered! Go to Solution.
on 02-08-2023 01:12 PM
Ah, no problem. Glad it's working again 🙂
Thanks
on 02-08-2023 01:11 PM
I was kind of right, it was geographic - it was all down to my router & dodgy left-over sessions! You were the one who was 100% correct.
Thanks very much.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 02-08-2023 10:43 AM
No worries, it might not make any change but worth a go.
Thanks 🙂
on 02-08-2023 10:42 AM
No, I didn't think of that (shame on me), I will try it over lunch & get back to you later this afternoon.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 02-08-2023 10:39 AM
Morning,
That's very strange. Did you also try a 30 minute router power down to clear the current session?
Thanks
on 02-08-2023 10:37 AM
I have just retested this & the problem still exists. I wonder if this is some geographic issue as I know, like @Divsec has said, it works fine for others.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 02-08-2023 10:34 AM
Hi Keith both are working well for me, regular and password less, on Android and Chrome.
on 02-08-2023 10:29 AM